Our FAQ page contains answers to common questions regarding garage door systems and their various components. Simply browse the collection below and click on any of the questions to learn more. Question not answered? Just get in touch!
Why is my garage door opening by itself?
This is a rare problem and typically occurs when there is a short in the remote control. The remote control can keep emitting a signal after you have pushed the button to close the door. As a result, the door opens immediately after closing. Replacing the faulty transmitter should help to resolve the problem. Alternatively, it is also a good idea to check your sensors for dirt or malfunction as this can sometimes trigger the safety reversal feature to open the door back up.
What is R-value?
Insulation is one factor to seriously consider before your garage door installation starts. R-value is a measurement used to compare different levels of insulation. If you are likely to spend a lot of time in your garage then it's best you choose a door with a high R-value, especially if you live in an area prone to changeable or extreme weather.
Can I have my old opener installed with my new garage door?
This is definitely possible, but you will need to double check that any door you choose corresponds with the opener in terms of horsepower and size. You should always check before settling on the door you want.